Starting from September 15, 2026, passengers at the Skopje Railway Station will have the opportunity to purchase tickets through brand-new self-service machines. This modernization step is part of ŽRSM Transport’s commitment to improving the travel experience and making railway services faster, easier, and more accessible.
Faster and Easier Ticket Purchases
The machines allow passengers to buy tickets using cash, bank cards, or mobile payment options. They also provide information about schedules and prices in Macedonian, English, and Albanian, making travel easier for both local and international passengers.
“This is only the first phase of our digitalization plan,” said Gorančo Jovanovski, Director of Passenger Traffic. “By the end of the year, similar machines will be installed in Kumanovo, Veles, and Bitola, making our services more modern and passenger-friendly.”
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Towards European Standards in Railway Travel
With these changes, ŽRSM Transport continues to invest in innovation and customer service, aiming to bring railway travel in North Macedonia closer to European standards.
The introduction of modern ticket machines is only one step in a broader transformation process that includes digital platforms for online booking, real-time train tracking, and improved passenger facilities at major stations.
In the coming period, ŽRSM Transport also plans to introduce mobile applications for ticket purchase and travel information, ensuring passengers have all necessary services at their fingertips. These initiatives reflect the company’s vision to make railway transport not only reliable and safe, but also modern, comfortable, and competitive with other means of travel.
